Effective Date: June 2016
At IV Gentlemen, we understand the importance of informing and empowering our customers regarding the privacy of the personal information we collect in our online store and through our website(s), mobile applications, social media and other online services.
Under EU legislation, a "data controller" is one who "alone or jointly with others determines the purposes and means of the processing of personal data" (hereinafter the "DATA CONTROLLER") and a "data processor" is one who "processes personal data on behalf of the controller" (hereinafter the "DATA PROCESSOR").
- For online transactions, including delivery, and website maintenance, - IV Gentlemen executives 4901 Salida Blvd Suite B, Salida Ca, 95368 (hereinafter collectively, "IV Gentlemen" or "We").
2. WHAT PERSONAL DATA WE COLLECT
"PERSONAL DATA" is information that can be used to uniquely identify or contact a single person. Also iInformation of a non-personal nature, when strictly linked to Personal Data, shall also be considered as Personal Data.
A. CUSTOMER SERVICE
When you contact us, we collect Personal Data that helps us understand and respond to your comments or inquiries, including your contact information (e.g., name, mailing address, email address, telephone number).
B. SUBSCRIPTION TO IV GENTLEMEN MAILING LIST
When you subscribe to our mailing list to receive our newsletter and other product updates and information, we collect as Personal Data your contact information, including your name, mailing address, e-mail address, and country and telephone number.
C. IV GENTLEMEN MEMBER ACCOUNTS
When you create a IV GENTLEMEN MEMBER account, we collect as Personal Data your contact information (e.g. name, mailing address, email address, telephone number), certain demographic information (e.g., gender, date of birth), and other customer information and preferences.
D. PURCHASES AND RELATED TRANSACTIONS AND SERVICES
When you purchase, exchange, or return items, we collect as Personal Data (a) your contact information (e.g., name, mailing address, e-mail address, telephone number), (b) information about the items (e.g., product description, price), and (c) payment information (e.g., credit card number). If the items are altered and/or delivered, we collect as Personal Data the information required to provide those services, including your contact information and delivery address.
E. BROWSING OUR WEBSITE
When you visit or leave our website, we receive and collect as personal viewer Data of our site to help collect store browsers on a( daily basis, weekly, monthly).
3. HOW WE USE PERSONAL DATA
A. MANAGE YOUR ACCOUNT, PROCESS TRANSACTIONS AND PROVIDE SERVICES YOU REQUEST
We use your Personal Data to create and manage your account; to process orders, exchanges, and returns; and to provide related services, including services offered by third parties such as alterations and delivery.
B. IMPROVE OUR UNDERSTANDING OF YOUR NEEDS AND INTERESTS
We use your Personal Data to understand your needs and interests in order to improve our products and services and customize our marketing communications. For example, we may propose certain products and send you special offers based on your purchasing history.
C. IV GENTLEMEN NEWSLETTER AND MARKETING COMMUNICATIONS
We use your Personal Data to distribute the IV Gentlemen newsletter and for other marketing communications. Marketing communications may be made by phone (including SMS), mail or email. For example, in addition to new product, we may send you product announcements, special offers and promotions, gifts, , and requests to participate in surveys and other market research.
D. OTHER IV GENTLEMEN COMMUNICATIONS
We use your Personal Data to communicate with you for reasons other than marketing. These communications may be made by phone (including SMS), mail or email. For example, we may use your information to respond to inquiries and to thank you for shopping with us.
4. WHO HAS ACCESS TO YOUR PERSONAL DATA
A. SHARING INFORMATION WITH IV GENTLEMEN AFFILIATES AND CONTROLLED COMPANIES
We may share your Personal Data with IV Gentlemen affiliates and controlled companies in connection with services (e.g., purchases, credit card payments, alterations, delivery), marketing (e.g., newsletters, catalogs, market and statistical research and analysis), and internal business and administrative functions (e.g., management/maintenance of our website, accounting, legal).
IV Gentlemen and controlled companies do not share your Personal Data with third parties for their direct marketing purposes.
B. COMPLIANCE WITH LEGAL PROCESS AND OTHER DISCLOSURES
IV Gentlemen and controlled companies may disclose your Personal Data when required by law, subpoena or other legal process, or if IV Gentlemen has a good- faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected illegal activities or to assist government enforcement or regulatory bodies; (2) enforce the Terms and Conditions of Sale and/or Terms and Conditions of Use, and to defend ourselves against any third-party claims or allegations, or protect the security or our website and business; or (3) exercise or protect the rights, property, or safety of IV Gentlemen, our affiliates, our customers, our employees, or others.
C. STATISTICAL IINFORMATION
Statistical information about website(s) usage, sales patterns, traffic volumes and related matters may be communicated to third parties for analysis.
5. YOUR RIGHTS AND CHOICES REGARDING YOUR PERSONAL DATA
A. YOU MAY CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA
You may choose not to provide your Personal Data.
Kindly consider, though, that if you choose not to provide your Personal Data or provide incomplete and/or incorrect Personal Data, we may not be able to create a IV Gentlemen account for you and may prevent IV Gentlemen and controlled companies, as well as their third-party service providers, from providing services you may have requested.
B. YOU MAY CONTACT US TO REVIEW, UPDATE OR DELETE YOUR PERSONAL DATA
Upon your request,IV Gentlemen will freeze your Personal Data on its database and, to the extent it is technically feasible, remove item from its database. You may also inspect your Personal Data and/or request that your Personal Data be corrected, amended or deleted upon written request. Please note that IV Gentlemen will not remove your Personal Data from its records to the extent it is necessary for any continued obligations or liabilities of IV Gentlemen and controlled companies or to the extent that such information must be retained by operation of law.
C. YOU MAY OPT OUT OF RECEIVING OUR NEWSLETTER AND MARKETING COMMUNICATIONS
To opt -out offrom receiving the IV Gentlemen newsletter or other marketing communications, you may send an email requesting an opt-out through our contact form. Opting out will trigger the automatic de-registration from any IV Gentlemen communication and/or service.